Delivery Policy

Fast Shipping:
Orders for small-format works (50x50 cm format not included) placed online at www.annepivot-iafrate.com are processed within 48 hours (Monday to Friday, excluding public holidays).

We ship to Europe and the United States.
For shipments outside the European Union, customs duties or import VAT may be applied.

Orders for large format works (50X50 cm and larger) require 7 days of processing upon receipt of payment.

Delivery methods:
Delivery in France is carried out by Colissimo and various carriers for abroad.

If your artwork does not meet your expectations, you have a 14-day withdrawal period after receiving your order to return your artwork to us in its original packaging and receive a full refund (work excluding return delivery costs).

We promise to refund you within 14 days of receiving your package.

Any item arriving damaged will not be exchanged or refunded.

Returns & Refunds Abroad:
You will be refunded the full price of the product(s) (excluding delivery and customs fees). We undertake to refund you within 14 days of receiving the package.

Any item arriving damaged will not be exchanged or refunded.

Customer service is available to provide information at any time and answer your questions via the contact form on the website.